Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the CompanyBrain platform at companybrainai.com (the “Service”), operated by CompanyBrain, Inc. (“CompanyBrain,” “we,” “us,” or “our”).

By creating an account or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

If you do not agree to these Terms, do not access or use the Service.

CompanyBrain is a knowledge management platform that helps business owners capture, structure, and share company knowledge. The Service allows you to:

• Upload documents, recordings, and other files for AI-powered transcription and summarization
• Organize structured knowledge documents across defined business sections
• Query your knowledge base via chat and API
• Share read-only access with buyers, employees, or agents via token-gated portals
• Connect third-party data sources (e.g. Google Drive)

To use the Service, you must create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account.

You must notify us immediately at info@companybrainai.com if you believe your account has been compromised. We reserve the right to suspend or terminate accounts that violate these Terms.

You agree not to use the Service to:

• Upload or distribute content that is unlawful, defamatory, or infringes on intellectual property rights
• Attempt to gain unauthorized access to other users’ data or to CompanyBrain systems
• Reverse-engineer, decompile, or attempt to extract source code from the Service
• Use automated means to scrape, crawl, or index the Service without our written consent
• Transmit malware, viruses, or any code designed to interfere with the Service
• Resell or sublicense access to the Service without our prior written approval
• Use the Service to create competing products or services
• Circumvent any access controls or security measures of the Service

We reserve the right to suspend or terminate your access immediately if you violate this section.

The Service allows you to generate API keys for programmatic access and buyer tokens for time-limited read-only access. You are solely responsible for the security of any keys or tokens you generate. Treat API keys as passwords — do not expose them in client-side code or public repositories.

CompanyBrain is not liable for unauthorized access resulting from your failure to protect your API keys or buyer tokens.

Access to the Service may be provided on a free or paid basis as described on our pricing page. If you subscribe to a paid plan:

• Fees are billed in advance on a monthly or annual basis
• All fees are non-refundable except where required by law
• We reserve the right to change pricing with 30 days’ notice
• Failure to pay may result in suspension or termination of your account

CompanyBrain treats Your Content as confidential. We implement technical controls (including tenant-namespaced storage and row-level security) to ensure your data is not accessible to other CompanyBrain customers. Our employees and contractors are bound by confidentiality obligations and may only access your data to provide support or as required by law.

The Service, including its design, software, trademarks, and underlying technology, is owned by CompanyBrain and protected by applicable intellectual property laws. Nothing in these Terms grants you any rights in the Service other than the limited license to use it as described herein.

The AI-generated documents produced from Your Content (“Brain Documents”) are owned by you, subject to the license in Section 4.2.

Our collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

The Service integrates with third-party services (including Clerk, Supabase, Pinecone, Anthropic, OpenAI, Google Drive, and others). Your use of those services is subject to their respective terms and privacy policies. CompanyBrain is not responsible for the actions or content of third-party services.

The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

AI-generated content (transcriptions, summaries, Brain Documents) may contain errors or omissions. You are responsible for verifying the accuracy of AI-generated output before relying on it for any business, legal, or financial decision.

CompanyBrain does not warrant that the Service will be uninterrupted, error-free, or that defects will be corrected.

To the maximum extent permitted by applicable law, CompanyBrain shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, goodwill, or other intangible losses, resulting from: (a) your use of or inability to use the Service; (b) any unauthorized access to or use of our servers or your data; (c) any third-party conduct or content on the Service.

Our total liability to you for any claim arising out of these Terms or the Service shall not exceed the greater of $100 or the amount you paid to CompanyBrain in the 12 months preceding the claim.

You agree to indemnify and hold harmless CompanyBrain, its officers, directors, employees, and agents from any claims, damages, or expenses (including reasonable attorneys’ fees) arising from: (a) your use of the Service; (b) Your Content; (c) your violation of these Terms; or (d) your violation of any third-party rights.

Either party may terminate the agreement at any time. You may delete your account through the Service. We may suspend or terminate your access immediately if you violate these Terms, fail to pay applicable fees, or if we determine termination is necessary to protect the Service or other users.

Upon termination, your right to use the Service ceases immediately. Sections 4.1, 9, 12, 13, 14, and 16 survive termination.

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Any dispute arising from these Terms or your use of the Service shall be resolved by binding arbitration under the rules of the American Arbitration Association, except that either party may seek injunctive relief in any court of competent jurisdiction.

You waive any right to participate in a class-action lawsuit or class-wide arbitration.

We may modify these Terms at any time. We will provide at least 14 days’ notice of material changes via email or in-app notification. Continued use of the Service after the effective date of any change constitutes your acceptance of the modified Terms.

For questions about these Terms, please contact us at: